You keep the call. We make sure it never slips.
The family timeline
Four check-ins for every family: 30 day, 60 day, 6 month and anniversary. Each one is logged, due or waiting its turn.
Called, spoke with daughter. Doing as well as can be expected.
Spoke with Mr. Delgado. Asked us to call again in the spring.
Left a voicemail. Will try again this afternoon.
Called, thanked us for the card. Anniversary call is set.
Enrollment
Type the family name and the date of the service. That is all we ask for.
Choose the director who will call. The 30 day and 60 day dates fill in.
Reminders reach your list each morning. The 6 month and anniversary check-ins follow quietly.
Spreadsheet Import and Setup
We load the past 12 months of families from your spreadsheet so your first reminders start in week one.
$149one-time
What the tracker does
Every feature is there to serve one thing: the call you make to a family. We handle the remembering. You handle the family.
Tracker + Messages
The tracker works without a single message. If you want drafts, we write them quietly and you decide what goes out.
Draft for the Ashby family
Text, 30 day check-in
Thinking of your family this week. Call us any time.
Nothing sends until you approve it.
Messages are part of the Tracker + Messages tier. The director reviews every one.
Tracker + Messages$119a month
Pricing
Every plan carries the family timeline. Pick the one that fits your home, then tell us about it.
$69a month
The family timeline for your home. Every family gets 30 day, 60 day, 6 month and anniversary check-ins, daily reminders, call notes, 60-second enrollment and an overdue view for the owner. You keep the call. We make sure it never slips.
$49a month, locked for life
The full Aftercare Tracker at $49 a month, locked for life, for the first 10 locations. Paid from day one and cancel any time. For directors who want to help shape the tool.
$119a month
Everything in the Aftercare Tracker, plus director-approved text and email drafts. Includes consent capture at enrollment, opt-out handling, quiet hours and records. Never promotional. The director reviews every message.
Add to your account
$49a month each
Add another home to your account at $49 a month each. Each location keeps its own families and its own timeline, with one overdue view for the owner.
$149one-time
One-time setup. We load the past 12 months of families from your spreadsheet so your first reminders start in week one.
Messages are optional, and you approve every one.
The story of the craft
We built GriefTrack after sitting down with the people who make these calls. The work is simple to describe and easy to let slide on a busy week. So we made a list that finds you, and left the call with you.
Families feel forgotten when a check-in slips.
Directors want to call but have no time.
Spreadsheets and generic CRMs were never made for this.
You keep the call. We make sure it never slips.
Questions, answered plainly
Short answers, in the order we are usually asked. If yours is not here, write to us and we will reply personally.
Or write to grieftrack@sogoodmail.co.
Founding director rate
The first 10 locations lock in the rate for life. Paid from day one, cancel any time. Tell us about your home and we will write back personally.
$49 per location, per month. Locked for life.
Regular rate $69 per location, per month for the Aftercare Tracker. Tracker + Messages $119.
Additional Location $49 a month each. Spreadsheet Import and Setup $149 one-time.
